Moxa Technologies NPort Server Pro Manuel d'utilisateur Page 219

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CN2510 User’s Manual Troubleshooting
A-4
Question: My application involves connecting the console port of a CISCO router/switch to a
Moxa Async Server serial port. I connect to the CISCO router/switch console by Telnet over
the network from a remote site. Why does the CISCO router/switch receive two “Enter
commands even though I only pressed the “Enter” key once?
Solution:
¾ The “Enter” Map keys of Async server are <CR-LF>, causing the CISCO router to receive
two commands instead of one.
¾ Access Async server.
¾ Access Async server serial console to change the “Map keys” type from <CR-LR> to
<CR>.
Terminal Port Problems
Problem: When a terminal is connected to one of CN2510’s serial ports, no message is
displayed on the terminal attached to the CN2510 terminal port when it is powered on.
Solutions:
¾ One of the possible reasons is that this serial port is configured to Disable mode, or to
another application mode. Using the Serial Console or Telnet Console, select Port Æ
Mode, and then move the cursor to the Application corresponding to the serial port, and
change Disable to Terminal.
¾ Check to see if the terminal’s serial port is set to the same settings as CN2510’s serial port.
Use Serial Console or Telnet Console, select Port Æ Line, and then move the cursor to the
corresponding serial port, and check to see if Speed, Bits, Stop, Parity, FIFO, RTS/CTS,
XON/XOFF, and Discon.ctrl settings are the same as the terminal’s serial port.
¾ Check to see if the RS-232 cable is wired correctly. If the port is utilizing RTS/CTS
hardware flow control, then the RTS, CTS pins should be included. In this case, a cable
with only TxD, RxD, and GND pins will not work.
¾ The terminal may be unlocked by pressing [Ctrl-S] (Hex Code 0x13) if software flow
control is used. Press [Ctrl-Q] (Hex Code 0x11) to relieve it.
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