Moxa Technologies INTELLIO C218 Manuel d'utilisateur télécharger pdf (Page 106)

6-4 Intellio C320Turbo User's Manual

Hardware Causes and Solutions:

If the error message persists after check, return the unit for repair.

As “E0”, “E1” or “A1” occurs, usually you have to turn off and on the CPU

Module. If problem persists, the CPU Module might be defective.

As “E2” occurs, turn off the CPU Module, firmly connect the UART Modules,

and turn the power back on.

As “E4” occurs, usually you have to turn off the CPU/Basic Module, then turn

on at least time interval 3 seconds. Or check if the total number of ports (or

modules) is correct or not.

As “E5” occurs, it may indicates that the cables between modules should be

fastened carefully.

As “A2” occurs, check the link between CPU Module and Control Board is

fastened carefully.

As “10”, “20”, “30” or “40” occurs, make sure the connection between modules is

proper.

5. Upon system startup or driver initialization, the following message appears:

“Number of ports mismatch”.

Hardware Causes and Solutions:

The total number of ports installed is less than that of configured.

a. Shut off the system and check all modules and their connections. Make sure that

all the module(s) is(are) fastened properly.

b. Run the board configuration program to check the board configuration. For

Intellio C320Turbo, connect the CPU/Basic Module with proper number of

UART/Extensive Module(s) as configured in configuration program.

c. If all the possible methods fail, one of the module(s) might be defective. Please

check the module(s) ONE AT A TIME in the system to find out the defective one.

It is also recommended to check it under DOS with utility “SETUP” to verify the

hardware conditions.

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Moxa Technologies INTELLIO C218 Manuel d'utilisateur Page 106