Moxa Technologies C104P Manuel d'utilisateur télécharger pdf (Page 69)

Return Procedure

For product repair, exchange, or refund, you must:

z Provide evidence of original purchase.

z Fill out the Problem Report Form (PRF) as detailed as possible for shorter product repair time.

z Obtain a Return Merchandise Authorization (RMA) number from the sales representative or

dealer.

z Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The

RMA number should be visible on the outside of the package, and include a description of the

problem along with the return address and telephone number of a technical contact.

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Moxa Technologies C104P Manuel d'utilisateur Page 69